Shipping policy

Shipping & Delivery Policy

Thank you for shopping with [Your Business Name]! We are committed to delivering your order accurately, in good condition, and always on time.

Shipping Timeline & Rates

  • Processing Time: All orders are processed within [e.g., 1–2 business days]. Orders are not shipped or delivered on weekends or holidays.

  • Delivery Time: Once processed, standard delivery takes approximately [e.g., 3–7 business days] depending on your location.

  • Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout. (Optional: We offer free shipping on orders.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) as a payment option for eligible pin codes/locations.

  • Verification: To ensure successful delivery, our team may call or text you to confirm your COD order before dispatching it.

  • Payment: Please ensure you have the exact cash amount ready at the time of delivery, as delivery agents may not always carry change.

  • COD Fee: (Optional: A nominal COD convenience fee of [Amount] applies to all cash orders, which will be added at checkout).

Return & Refund Policy

We want you to love what you ordered! However, if you are not entirely satisfied with your purchase, we’re here to help.

3-Day Return Window

You have 3 calendar days from the date you received your item to request a return or exchange. Unfortunately, if 3 days have gone by since your delivery, we cannot offer you a refund or exchange.

Return Eligibility

To be eligible for a return, your item must meet the following criteria:

  • It must be unused, unwashed, and in the same condition that you received it.

  • It must be in its original packaging with all tags, labels, and certificates intact.

  • You must provide the proof of purchase or order invoice.

How to Initiate a Return

  1. Contact our support team at [singh1peess@gmail.com] or [7300963996] within 3 days of delivery.

  2. Provide your Order ID and clear images of the product if it is damaged or incorrect.

  3. Once approved, we will share the return shipping instructions with you.

Refunds for COD Orders

Since your order was paid via Cash on Delivery, your refund will be processed through one of the following methods:

  • Bank Transfer: You will need to provide your bank account details (Account Holder Name, Account Number, and IFSC Code) securely to our team.

  • Store Credit/Wallet: Alternatively, we can issue an instant refund in the form of store credit or a gift voucher for your next purchase.

  • Note: Refunds will be processed within [e.g., 5–7 business days] after we receive and inspect the returned item.

Contact Us

If you have any questions about our shipping or return policies, please reach out to us:

  • Email: [singh1peess@gmail.com]

  • Phone:[7300963996]

  • Address: [bareilly]